Privacy Policy

When you submit a form on our website, we may collect the following information:

• Your name, phone number, and email address
• Details you share about your renovation project or requirements
• Your preferred appointment time and scheduling details
• General technical information such as your IP address and browser type, collected automatically when you visit our site

We use the information you provide to:

• Respond to your request and schedule your renovation appointment
• Communicate with you by phone, text message, or email regarding your enquiry
• Improve our website and the services we offer
• Maintain accurate records of your request

We do not use your information for any purpose beyond what is described in this policy without your consent.

If you provide your phone number and opt in to receive text messages, we may send you messages related to your appointment request, scheduling, and follow-up communication. Message and data rates may apply depending on your mobile carrier. You can opt out of text messages at any time by replying STOP to any message you receive from us. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

We do not sell your personal information. We may share your information with:

• Team members or contractors who help us respond to your request
• Service providers that support our scheduling, communication, or customer relationship management tools
• Authorities, if required by law or to protect our legal rights

We take reasonable steps to protect the information you share with us from unauthorised access, disclosure, or misuse. While we work to keep your information secure, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Under UK data protection law, you have the right to contact us at any time to:

• Ask what information we have on file for you
• Request that we correct or update your information
• Request that we delete your information, where applicable
• Opt out of future communication from us

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at: